Due to a family illness we illness, we will be closed for a few days. If you have already ordered, you can check your invoice for your scheduled ship date. PLEASE NOTE: If you have a tracking number that has not been updated it is because USPS has not updated it on their side due to their unprecedented amount of shipments. If your order has shipped but the tracking is not updating, please reach out to USPS. PLEASE update your address at the time you purchase. We can not be responsible for address changes after you order since we ship out so quickly. All items are non-refundable due to the customization and the quickness that we ship out. If there is any issue, please reach out and we will remedy it :) Please only limit to messaging us once so we can reply back in a timely manner.